TELECOM & INFORMATION SYSTEMS

PBA currently manages 29 separate telephone systems with approximately 6,000 extensions for the City and County and 4,000 extensions for Knox County Schools. Additionally, they manage the AT&T, Windstream, TDS, Frontier, ENA and Comcast accounts that support those systems.

 

Employs a staff of 10 as well as having 2 contract technicians. Staff includes Technicians, Helpdesk, Contract Compliance and PBX Operators.

 

    • Installs and maintain cabling infrastructure to include but not limited to Ethernet, fiber, twisted pair and coax.

    • Works with Property Development to design and install low voltage infrastructure in new facilities.

    • Audits and processes telephone carrier invoices for payment.

    • Coordinates new carrier installations and repairs.

    • Supports audio visual system in the Assembly, CCB and all Courtrooms.

    • Provides and supports public wifi access in the CCB.

    • First line of maintenance for security cameras.

 

 

ADDRESS

CONTACT

Street: 912 S. Gay Street (Suite 700)

City: Knoxville

State: Tennessee

Postcode: 37902

Telephone: (865) 215-4999

Fax: (865) 215-4180

E-Mail: pbatelecom@ktnpba.org

The Public Building Authority of Knox County and Knoxville Tennessee

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