TELECOM & INFORMATION SYSTEMS

PBA currently manages 29 separate telephone systems with approximately 6,000 extensions for the City and County and 4,000 extensions for Knox County Schools. Additionally, they manage the AT&T, Windstream, TDS, Frontier, ENA and Comcast accounts that support those systems.

Employs a staff of 10 as well as having 2 contract technicians. Staff includes Technicians, Helpdesk, Contract Compliance and PBX Operators.    

• Installs and maintain cabling infrastructure to include but not limited to Ethernet, fiber, twisted pair and coax.    
• Works with Property Development to design and install low voltage infrastructure in new facilities.    
• Audits and processes telephone carrier invoices for payment.    
• Coordinates new carrier installations and repairs.    
• Supports audio visual system in the Assembly, CCB and all Courtrooms.    
• Provides and supports public wifi access in the CCB.  
 • First line of maintenance for security cameras.